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How to Move Your License to a New Computer

A Fast Video Cataloger license runs on a set number of computers. To use it on a new computer, release it from the old one first, then activate it on the new one. You can do this yourself at any time; you do not need to contact support.

Option 1: Release the license in the program

Use this when you still have access to the old computer.

  1. On the old computer, open the Help menu and click Release.
  2. Answer Yes to "Are you sure you want to remove your License from this computer?"

The license is removed from this computer, and the seat is free to use on another one.

Option 2: Release the computer in the license portal

Use this when the old computer is broken, sold or wiped.

  1. Open the license portal at fvc-license.azurewebsites.net/portal. From a licensed copy of Fast Video Cataloger you can click My licenses on the Help menu instead; it opens the portal already signed in.
  2. Sign in. Enter the email you purchased or registered with and you get a sign-in link by email (valid for 15 minutes). If you have no access to that email, choose Sign in with key and enter your license key.
  3. Each license lists the computers it is activated on, with when they were last seen. Click Release next to the old computer and confirm.

The released computer stops being licensed within its offline period.

Activate on the new computer

  1. Install Fast Video Cataloger on the new computer. The portal shows a download link for the latest version your maintenance covers.
  2. Open the Help menu and click Activate.
  3. Enter your license key, or the email you purchased with. The computer must be connected to the internet.

If you see "This license is already in use on another computer", the license has no free seat. Release the old computer with one of the options above and activate again.

Giving a license to someone else

If the license should belong to another person, for example when a colleague takes over your work, use Transfer this license to another email under the license in the portal. The license then moves to the other person's account and disappears from yours.

Still stuck?

Contact support at support@videocataloger.com and include your license key or the email you purchased with.