Do you need the maintenance package?
We get questions on how long a license lasts and if an older Fast Video Cataloger version can be upgraded for free and how to use the maintenance package. This text is an attempt to explain how we are reasoning and make it easier for our users. Any feedback on this is welcome as always.
New versions are released on a regular basis and with an active maintenance package for Fast Video cataloger, you can upgrade as often as you like and get every new version that is released. There are no requirements on getting every version but you can upgrade to the latest and greatest no matter what version you are on.
License
The licensing of Fast Video Cataloger is per PC and you only need to pay the full price for a version of Fast Video Cataloger if you don’t have a previous version to upgrade from. Once you are a user, meaning you own a version of Fast Video Cataloger, you can upgrade it using our maintenance packages.
We always offer you the latest version when you download from our servers to ensure you have all the features and new fixes. Once you have installed and registered your software on your computer it is yours to keep for as long as you like.
Manual process
Adding maintenance to a license is a manual process, please allow for 24 hours from ordering until we have tagged your license. If you don’t buy maintenance at the same time as your license please contact support and let us know what license you want the maintenance to be set for.
If you are on active maintenance the easiest way to upgrade is to click the “Update” button in the Fast Video Cataloger software under the Help menu.
New computer?
We all switch to new computers once in a while and since the license is per computer we are offering an easy way to move your Fast Video Cataloger license to the new computer. All you need to do is follow these simple instructions and you will be done in no time.
You do not need a maintenance package to upgrade your PC system.
